Data Protection & Privacy

Betteridge & Milsom Ltd.  (hereafter “B&M”) ensure that its businesses treat personal information lawfully and correctly and in a manner which meets the requirement of the Data Protection Act 2018.  We will not make your personal details available outside of B&M without your consent, unless obliged by law.

What personal data is collected?

We collect personal data from potential, current and former clients/suppliers and other individuals with an interest in the construction industry to fulfil our stated purposes. The data routinely collected usually includes some or all of the following: Contact Name, Company Name, Office Address, Job Title, Telephone Number(s) and Email Address. All your personal data will be placed on our Client Relationship Management (CRM) system.

We do not collect any personal data from third party data vendors and do not sell any data to these organisations.

How will your personal data be used?

We use the personal data collected for a range of different business purposes but primarily to meet our contractual obligations.  It is also used in a way we believe you should reasonably expect us to use the data which does not materially impact your rights, freedom or interests. For example, we use the following lawful basis to process personal data:


– To fulfill our contractual obligations

– To do something before entering into a contract (e.g. provide a fee proposal, tender for a commission)

Legitimate interests

– To meet our commercial interests (e.g. getting feedback for ISO:9001)

– To satisfy individual interests (sharing knowledge and information about out service)

Who will personal data be shared with and why?

The B&M Management Team will have access to the personal data held in our CRM system in order to perform their service delivery. Access is gained via individual password protected user accounts. We may use competent suppliers to deliver services on our behalf or to help us provide services to you (e.g. sub-consultants, couriers etc.). Where services are outsourced in this way, we will still control your personal data and we have strict controls in place to make sure it is properly protected.

External Links

B&M does not sell, rent or lease any of the contents of this website to third parties. This website may contain links to other websites, some may be operated by B&M others by third parties. The links are provided for your convenience; we do not review, control or monitor the privacy practices of websites operated by third parties. B&M encourages you to review the privacy statements of websites you choose to link from B&M in order for you to understand how those websites collect, use and share your information. We are not responsible for contents in external websites.


All intellectual property rights, including copyright, in the contents of these pages are owned and controlled by Betteridge & Milsom Limited.  No copying of any words, images, graphic representation or other information contained in this website is permitted without the prior written authorisation of Betteridge & Milsom Ltd.

Registered Office Details

Betteridge & Milsom Limited is registered in England and Wales.

Registered number: 05487591

Registered office: 27 New Dover Road, Canterbury CT1 3DN

Betteridge & Milsom Limited is registered for VAT purposes with VAT registration number GB 864 2061 34.